Privacy policy

Last Updated: February 7, 2025

This Privacy Policy explains how La Maison Ibizienne (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase on lamaisonibizienne.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you," "your," and "yours" refer to you as a user of the Services, whether as a customer, website visitor, or any other person whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information To provide the Services, we collect and have collected personal information about you over the past 12 months from various sources, as detailed below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You The information you submit directly through our Services may include:

  • Contact information, such as your name, address, phone number, and email.

  • Order information, such as your name, billing address, shipping address, payment confirmation, email, and phone number.

  • Account information, such as your username, password, security questions, and other information used for account security.

  • Customer service information, including information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Use We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection information, IP address, and other details related to your interaction with the Services.

Information We Obtain from Third Parties Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.

When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be processed according to this Privacy Policy. See also the "Third-Party Websites and Links" section below.

How We Use Your Personal Information Providing Products and Services. We use your personal information to provide the Services to you to fulfill our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating potential returns and exchanges, and enabling other account-related features and functionalities.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail and displaying advertisements for products or services. This may include using your personal information to tailor Services and advertisements on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for ensuring the security of your account credentials. If you believe your account has been compromised, please contact us immediately.

Communicating with You and Improving the Services. We use your personal information to provide customer service and improve our Services.

Cookies Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with our Shopify-powered store, visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), conduct analytics, and understand user interactions with the Services.

Third-Party Websites and Links Our Site may provide links to third-party websites or online platforms. If you follow links to sites that we do not control, you should review their privacy and security policies and terms. We do not guarantee and are not responsible for the privacy or security of these sites.

Children’s Data The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us to request its deletion.

Security and Retention of Your Information Please note that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." The retention of your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights Depending on your place of residence, you may have certain rights regarding your personal information, including:

  • Right to Access/Know

  • Right to Deletion

  • Right to Correction

  • Right to Data Portability

  • Right to Opt-Out of Sale, Sharing, or Targeted Advertising

  • Right to Restrict Processing

  • Right to Withdraw Consent

  • Right to Appeal

We do not discriminate against individuals who exercise their rights. To exercise any of these rights, you may contact us through the information provided on our Site.

For further details, please review the full Privacy Policy available on our Site.